We’re in the Business of Customer Service
Here at Rockford Waste we want you to be happy with every aspect of our service, so you can go out and recommend our business to your friends and family. After you call in to order your dumpster, you can expect your dumpster to be at your location in about 1-2 business days. We will always do our best to make our customers happy and keep wanting to rent from us. If you have questions about our terms of service or how renting a dumpster works, please call us. Our customer service reps know this business like the backs of their hands and they are more than willing to explain everything.
What Rockford Waste Delivers:
- We offer flat rates that include all taxes and fees.
- Our driver will deliver the dumpster to your door in 1-2 business days.
- Rent a dumpster for almost any type of project or debris.
- Complete your order entirely over the phone in about 5 minutes.
- Choose from a wide variety of dumpster sizes.
When you are looking for a cheap, yet reliable, Rockford dumpster rental service, give us a call. Our customer service center is open and answering calls Mondays from 6am-6pm and Tuesday-Friday from 7am-6pm. In one short phone call you can have your dumpster paid for and put on schedule for delivery. When you are finished filling your dumpster just call us back and we will come out and pick it up. When you rent from us, there is no hassle, no mess, and no fuss.
How to Properly Fill a Dumpster
When it comes to filling your open top container, there are few things you should know. First, it is important to evenly fill your dumpster. This means that you do not put everything on one side of the dumpster. An unevenly filled dumpster will not have proper weight distribution and it can cause damage to our trucks. Our dumpsters come with a door on the back of the dumpster to allow for you to walk heavier items inside. This is great for items such as couches and furniture that would be difficult to throw over the top of the dumpster.
Another thing to keep in mind when filling your dumpster is not to overfill the dumpster. When you order your dumpster, our customer service rep will explain the weight limit associated with your container and it is your responsibility not to exceed this weight limit. You must also make sure not overfill the dumpster past the height of the walls of the dumpster. Our drivers are not legally allowed to pick up an overfilled dumpster because it poses a threat to other drivers on the road.
Last but certainly not least, you need to keep an eye on your dumpster because you are responsible for everything inside the container. We often hear from customers who have neighbors who use their dumpsters and throw in prohibited materials. Please do your best to keep out any hazardous or flammable materials. If you have any questions about what can and cannot go into your dumpster, call our office.